Service Solutions

At Alviz Electro India Pvt. Ltd. (Alei), we take pride in delivering exceptional service to our valued customers. With our extensive experience as a major distributor of premium brands in the HVAC, Electronics Security Products, and AV Solution industry, we understand the importance of providing top-notch service and support.

Service Excellence is at the core of everything we do. We offer a range of Annual Maintenance Contracts (AMCs) designed to meet the diverse needs of our customers. Whether you choose our Comprehensive AMC, Only Service AMC, or Comprehensive AMC with manpower at site, you can expect nothing less than excellence in every aspect of our service.

Comprehensive Annual Maintenance Contract (AMC): Our Comprehensive AMC is a comprehensive service package that covers all aspects of maintenance for your HVAC, Electronics Security Products, and AV Solutions. It includes regular inspections, preventive maintenance, troubleshooting, repairs, and replacements, ensuring optimal performance and longevity of your systems. With our Comprehensive AMC, you can enjoy peace of mind knowing that all service requirements are taken care of by our expert team.

Labour Only Annual Maintenance Contract (AMC): Our Labour Only AMC is designed to provide cost-effective maintenance solutions. Under this contract, we offer skilled manpower to carry out routine inspections, preventive maintenance, and repairs as required. With our Labour Only AMC, you have access to our experienced technicians without the added cost of spare parts or replacements.

Comprehensive AMC with Dedicated Service Engineers at Site: For customers who require dedicated support and a faster response time, our Comprehensive AMC with Dedicated Service Engineers at Site is the ideal choice. With this contract, we assign dedicated service engineers to your premises, ensuring that your systems receive immediate attention whenever required. Our dedicated service engineers have in-depth knowledge of your systems and are readily available to address any issues, providing personalized and prompt service.

Why Choose Our AMC Services:

Proactive Maintenance: Our AMC services focus on preventive maintenance to identify and resolve potential issues before they escalate. This proactive approach helps prevent unexpected breakdowns, reduces downtime, and improves system performance.
Expert Technicians: Our team of skilled technicians and engineers are highly trained and experienced in handling a wide range of HVAC, Electronics Security Products, and AV Solutions. They possess the expertise to diagnose and resolve complex issues efficiently.
Genuine Spare Parts: We only use genuine spare parts sourced from reputable manufacturers. This ensures the quality and reliability of replacements, enhancing the performance and longevity of your systems.
Timely Response: With our AMC services, you can expect a prompt response to service requests. Our dedicated customer support team is available to address your concerns and schedule service visits as needed, ensuring minimal disruptions to your operations.
Cost Savings: Our AMC services help you manage your maintenance costs effectively. By identifying and addressing potential issues early on, we can prevent major breakdowns that can result in costly repairs or replacements.
Service Documentation: We maintain detailed records of all maintenance activities conducted under our AMC contracts. This documentation provides you with a comprehensive overview of the services rendered and helps track the history of your systems’ maintenance.

At Alviz Electro India Pvt. Ltd., we are committed to delivering reliable and high-quality AMC services tailored to your specific needs. Choose the AMC option that best suits your requirements and let our professional team take care of the maintenance of your HVAC, Electronics Security Products, and AV Solutions. Experience peace of mind and uninterrupted performance with our comprehensive AMC solutions.

Contact us today to learn more about our AMC services and how we can support the maintenance needs of your valuable systems.